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Warning about Lanier RC - 3/31/2004 11:48 PM   
dershark3


 

Posts: 58
Joined: 11/5/2003
Last Login: 4/15/2004
From: Burlington, ON,
Status: offline 		After all the trouble I been through with this POS product from Lanier , I wrote to them to complain about the product.

A guy named Wayne from tech support wrote me back an email after about 6 weeks - he said " have a nice day".
That's all he said.

OK everybody - Please do not patronize these people.
Lanier is possibly the worst excuse for a rc plane maker that could possibly be.

That response from Lanier really says it all.

They have no qualms screwing you over and then tell you to have a nice day.

Please stay away from Lanier RC. I guarantee you'll be sorry if you don't.

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RE: Warning about Lanier RC - 4/1/2004 2:29 AM   
rc-sport



Posts: 2950
Joined: 4/15/2002
Last Login: 6/23/2009
From: Highwood, IL, USA
Status: offline 		Dang I was going to buy their Ultimate Pitts

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RE: Warning about Lanier RC - 4/1/2004 2:32 AM   
zonker123


 

Posts: 387
Joined: 4/17/2003
Last Login: 6/11/2009
From: Grifton, NC, USA
Status: offline 		what was the problem?

zonk

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RE: Warning about Lanier RC - 4/1/2004 2:34 AM   
dershark3


 

Posts: 58
Joined: 11/5/2003
Last Login: 4/15/2004
From: Burlington, ON,
Status: offline 		Oh - did I mention that everything was badly warped, from the fuse to the wing spars?!
Did I mention the abs fuse skin had so many warps and defects it looks like the mold was in a fire.
Did I mention I paid 28USD for shipping and then they didn't put enough postage on the package and it got shipped ground - took 31 days. They said air shipping guaranteed on the web site.
Did I mention 1 wing was 1" longer than the other?
Did I mention the spar joiners were warped too? and a different design than what was in the plans?
Did I mention the elevator hits the rudder when going up only 1/8 inch?
Did I mention the shipping damage due to poor packaging?
Did I mention the staples that went through the light ply and missed the target on the other side?
Did I mention the glue joints that fell apart in my hands when I had to disassemble the whole thing during weight reduction work?
Did I mention absolutely no washout in the wings at all?
Did I mention 1 wing cap was crooked?
Did I mention the solid steel hinge pin for the rudder weighed an ounce?
Did I mention the fuse bottom plate was not square?
Did I mention I get no response from Lanier when I complain?

What a ******* nightmare.

If this is how Lanier intends to introduce beginners to RC planes I think they have lost their marbles.
I myself only have a couple left after this mess.

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RE: Warning about Lanier RC - 4/1/2004 3:17 AM   
MHester



Posts: 2655
Joined: 10/27/2002
Last Login: 6/24/2009
From: Woodstock, GA, USA
Status: offline 		Umm....wow, that's pretty bad!

So what plane was it anyway? Not that it matters, Lanier doesn't make a top notch pattern plane so they don't get my cash regardless.

-Mike

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RE: Warning about Lanier RC - 4/1/2004 3:26 AM   
Gizmo-RCU


 

Posts: 1025
Joined: 9/17/2002
Last Login: 5/14/2009
From: Athol, ID, USA
Status: offline 		Delt with them once, once being the key word. Needed a cowl for a Stinger 60, took weeks, they said they had to make it specially for me, what a crock. The whole attitude left me with the feeling that they really didn't want my business so they don't get it.

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RE: Warning about Lanier RC - 4/1/2004 3:55 AM   
stonyZ


 

Posts: 53
Joined: 9/22/2002
Last Login: 5/18/2009
From: moosejaw , SK, CANADA
Status: offline 		HI i can't say my dealing with them was as bad as yours but i ordered a canopy for a old stock pattern plane.i was charged $50 us funds plus shipping and handling.the canopy cost aprox $110 cdn,for a chunk of plastic i bought a whole kit from the original manufacturer less sheeting and wing tube for less.i took it they really didn't want/need my buisness so i haven't troubled them again.

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RE: Warning about Lanier RC - 4/1/2004 4:07 AM   
MaSpencer


 

Posts: 46
Joined: 8/21/2003
Last Login: 1/5/2007
From: Vaughnsville, OH, USA
Status: offline 		Thats funny I sent them three emails in the last 2 weeks and I have had no response from them. I need a wing for a razor. I havent tried calling them yet. I know they will be at the toledo show this week so I will talk to them then. I will give them hell for all of you guys and me.

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RE: Warning about Lanier RC - 4/1/2004 4:58 AM   
dershark3


 

Posts: 58
Joined: 11/5/2003
Last Login: 4/15/2004
From: Burlington, ON,
Status: offline 		The plane was the Lanier Hawk trainer sailplane

Hawk sailplane

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RE: Warning about Lanier RC - 4/1/2004 5:39 AM   
Flyfalcons



Posts: 6420
Joined: 7/27/2002
Last Login: 6/18/2009
From: Bonney Lake, WA, USA
Status: offline 		Since this has been posted in another forum I am closing this one.


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